Service Members and their families value the support provided through our counselors

One of our MFLCs had an appointment scheduled one afternoon for a Soldier and his pregnant wife.  When the MFLC office continued to get warmer and warmer due to a broken air conditioning unit, the MFLC contacted the Soldier to inform him of the situation and to express concern the room may be especially uncomfortable for his wife.  The MFLC offered to reschedule for the following morning.  The Soldier in turn contacted his wife and then immediately called MFLC back to say they would be keeping their appointment as scheduled.  When they arrived he said, “Ma’am, it could be as hot as the surface of the sun in here and we still wouldn’t miss an appointment; that’s how much coming here helps us.”