Tips for Talking With and Helping Children and Youth Cope After a Disaster or Traumatic Event

Tips for Talking With and Helping Children and Youth Cope After a Disaster or Traumatic Event: A GUIDE FOR PARENTS, CAREGIVERS, AND TEACHERS was provided to you by the OSD in response to the recent events impacting students in schools and OSD’s commitment to providing support and resilience-building skills to military children.

This document provides a robust resource for supporting children through a natural disaster or other traumatic event. Please educate yourself on the information provided here: Tips for talking with children after traumatic events SMA12-4732

If you have questions, please reach out to your MFLC Liaison for assistance.



Photo credit: Community Health Network

Polishing our Protective Shields: Exploring Ways to Protect Youth from Violence

The Military Families Learning Network is presenting an upcoming webinar titled: Polishing our Protective Shields: Exploring Ways to Protect Youth from Violence

This 90-minute webinar will focus on the impact of three different types of violence impacting youth including bullying, relationship violence in teens, and school shootings. The facilitator will offer information on trauma-informed approaches to polishing the protective shields of parents and youth in the face of danger and violence, using strategies such as identifying problematic situations, utilizing effective communication skills and emotional regulation, and engaging social support networks. Factors that increase the risk of negative consequences of stress and those that promote recovery and resilience will also be explored.

Given the recent events impacting students in schools and OSD’s commitment to empowering military children to become the best version of themselves, MFLCs are encouraged to attend this webinar.

To learn more and register, please visit:

Upcoming Webinar: Staying Strong by Seeking Help

The Staying Strong by Seeking Help: Barriers and Facilitators to Military Mental Health Treatment-Seeking Webinar is presented by the Military Families Learning Network and has been recommended to MFLCs by OSD. It will be held on Thursday, April 19th at 11:00 AM Eastern.

This 90-minute webinar addresses the determinants of mental health treatment seeking among military personnel and interventions to increase the percentage of military personnel seeking treatment. Determinants of treatment seeking address both barriers and facilitators. Barriers include such factors as the perceived stigma associated with harm to one’s career and differential treatment by fellow service members, negative attitudes toward mental health treatment, not having enough time to work treatment into a busy schedule, and a preference for handling problems oneself. Facilitators of treatment seeking include the support of family and friends, leaders, and unit members, positive attitudes toward mental health treatment, and a recognition that symptoms are interfering with performance and relationships. Interventions to reduce barriers and increase facilitators of treatment seeking are discussed, including emphasizing mental health treatment as a mechanism for increasing resilience, modifications to the number and duration of treatment sessions, and increasing supportive behaviors by fellow unit members for helping service members receive and remain in treatment.

For more information and to register, please visit:

Save the Date!

OSD has announced that they will host follow-on webinars to the Military OneSource (MOS) Webinar presented earlier this year.

Be sure to mark your calendar and Save the Date for these webinars:

  • Thursday, 12 April at 1900 Eastern Time
  • Thursday, 26 July at 1600 Eastern Time
  • Wednesday, 17 October at 1900 Eastern Time

A recording of each webinar will be made available for those unable to attend.

Additional information related to the webinar content will be posted as it is received.

MilTax Facebook Live

OSD partnered with the Armed Forces Tax Council to host a MilTax Facebook Live event on Wednesday, 28 February.  Professionals answered questions about tax services offered through Military OneSource and the Military Volunteer Income Tax Assistance Program.  Plus, service members and families were able to get their tax questions answered live on the Military OneSource Facebook page.

If you were unable to attend the live event, please visit the link below to access the recording:

Fort Hood PTSD Study Gives Hope for Faster Recovery

A recent Fort Hood-based study holds hope for a speedy recovery from post-traumatic stress disorder (PTSD) symptoms — in as little as two weeks — for service members returning from combat.

To learn more, please visit the Military Knowledge page.

Although PTSD is considered out of scope in our MFLC work, given the population we serve, it is vitally important that MFLCs stay informed about the latest updates regarding advances in PTSD treatment. If you have questions, please discuss with your MFLC Liaison.


New Legislation Aims to Ease Military Stress on Spouse Careers

The Military Spouse Employment Act is taking steps to reduce military spouse unemployment and examine the effects frequent moves and reassignments have on military spouses’ careers. This new legislation supports military spouses in four areas:

1: Employment Opportunities

2: Continuing Education and Training

3: Child care

4: Counseling and transition assistance

To learn more, visit:

EMP Center URL has Changed

Effective January 22, 2018, the EmpCenter URL has changed.

1. The new URL will be:

2. User Name: Your Centene ID (CN######)

3. Password: Your Centene Network Password

Please be sure to LOG OUT after entering your time.

If you do not know your Centene ID, please check the Welcome⁄Welcome Back email you received from MHNGS SPA Central or contact your MFLC Liaison.

Remember to bookmark this URL for easy access. If you encounter technical issues, please contact the Service Desk at (866) 675–8852.

Mark your Calendars!

Mark your calendars for the upcoming April webinar designed to assist you in your work to better serve military families in your area.

Please review the link for the course below for more information and to register. The webinar is offered at no cost. The eXtension Military Caregiving concentration will apply for 1.0 CE credit from the UT School of Social Work. A certificate of completion will also be available.

Date: April 25, 2018 at 11:00 a.m. ET
Title: Physical Activity Across the Lifespan for Individuals with Disabilities

Activity Form Pop Up Warning Error

A pop up warning went into effect last week designed to prevent very late forms from being submitted past 4 days of the encounter. The pop up requires the user to acknowledge that they are aware that the date they are choosing is beyond the normal “acceptable” time to submit forms.

Unfortunately, the pop up warning is appearing on forms that aren’t falling within ‘late’ timelines, as well. For example, an activity form submitted with today’s contact date received the pop up warning which should not have caused the pop up to appear. The web team is aware and working to resolve.

If you encounter this situation, please refresh the page by using the refresh icon – in IE 11 it is at the end of the address bar as shown or by pressing F5 when on that page.  If refreshing the page does not fix the problem, please clear the cache and restart the browser.

Click the refresh icon

To clear Chrome browser cache:

  1. On your computer, open Chrome.
  2. On your browser toolbar, click More > More Tools > Clear Browsing Data.
  3. In the “Clear browsing data” box, click the checkboxes for Cookies and other site data and Cached images and files.
  4. Use the menu at the top to select the amount of data that you want to delete. Choose ‘beginning of time’ to delete everything.
    Note: This option does not appear on all devices.
  5. Click Clear browsing data.
  6. If this does not work or if you use a different browser, please do a google search of “how to clear my browser” for the browser or computer being used (ie: How to clear my firefox browser cache).

To clear the cache on an iPad, please use the following instructions:

  1. From the Home screen, tap Settings.
  2. Tap Safari.
  3. To clear history: underneath the Privacy header, tap Clear History, confirm by again selecting Clear History.

Please note if clearing the cache does not work to eliminate the warning error, as long as the date is within the window, users should be able to click the ‘Select’ link and proceed to enter a form without the warning actually displaying.

As the situation progresses, this notice will continue to be updated.

Thank you for your patience as we work to resolve this web issue.